Alternatives / Hootsuite
Heardex vs Hootsuite
Hootsuite is a social media management platform with listening built in at basic levels and advanced listening on Enterprise; Heardex is a listening tool for product teams.
Side by side
| Compared | Heardex | Hootsuite |
|---|---|---|
| Price | Starter $70, Pro $120, Scale $350/month; $60/month and up billed yearly | Paid plans from $99 to $399/month billed yearly (per their FAQ); Enterprise custom |
| Free plan or trial | Free plan: 1 keyword, 100 mentions a month, no card | 14-day free trial on Standard, Professional and Advanced |
| Billing | Monthly or yearly; cancel any time | Monthly or yearly (yearly is cheaper per user) |
| First paid plan | Starter: 1 keyword, 4,000 mentions a month | Standard: brand and competitor monitoring; Professional adds Quick Search of the last 30 days |
| Past the monthly limit | No overage charges: new mentions are held until your allowance renews | Not listed on their pricing page |
| Where it looks | Hacker News, GitHub, Stack Overflow, Bluesky, DEV and app store reviews on every plan; Reddit, X, LinkedIn, TikTok, Instagram, Facebook, Substack, news and the web on paid plans | Advanced data sources and review monitoring on Enterprise |
| Notable features | Mentions ranked into bugs, feature requests and complaints (paid plans), competitor tracking (from Pro), daily and weekly reports, Claude MCP connector | Publishing and scheduling, inbox, analytics; advanced listening on Enterprise |
| Built for | Software and product teams | Social media teams |
Hootsuite details from hootsuite.com/plans, checked 4 November 2026. Prices in US dollars and may have changed since; check their site for the latest.
Where Hootsuite is stronger
- Publishing, scheduling and an engagement inbox for your own social accounts.
- Enterprise-grade listening with 13 months of history for large teams.
Where Heardex is different
- Keyword search across Hacker News, GitHub, Stack Overflow, DEV and app store reviews on every plan.
- A year of history from the first paid plan, two years on Scale.
- Ranks mentions into bugs, feature requests and complaints.
- A free plan and paid plans from the monthly price below.
Which one to pick
- Choose Hootsuite if
- You manage social accounts and want listening in the same tool.
- Choose Heardex if
- You want product feedback from where software users actually post.
Hootsuite is a trademark of its owner. Heardex is not affiliated with or endorsed by Hootsuite. This comparison is based on Hootsuite's public pages as of 4 November 2026. Spotted something out of date? Tell us and we'll fix it.